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Select program to reinstall. Remove the locking screw for the optical drive from the underside of the HP laptop. Flaming or offending other users Illegal activities: See your browser’s documentation for specific instructions. My mother bought this labtop a few years ago. Tip If you’re unable to purchase a replacement optical drive for your laptop directly from HP, try using an auction website instead.

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HP Pavilion dv6700 cd drive not found in device manager?

Windows will notify you when restarting cd/dvdrom necessary. If not, continue to the next step. My mom paid a hundred and some dollars to have a guy fix it and say that it just went out and recommended that she just buy a external hardrive.

Select New and Multi-String Value. Results 1 to 9 of 9 Thread: If you are using a desktop computer with BIOS version 7 or greater running Windows 7 Turn off the computer and wait five seconds.

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Tip If you’re unable to purchase a replacement optical drive for your laptop directly from HP, try using an auction website instead. If Microsoft Fix it does not resolve the issue, continue to the next troubleshooting item.


My Acer Nitro 5 is dead For example, trying to use video playback software such as Microsoft Pailion Player to burn a data disc will not work. I’ve already tried to look for lowfilters and highfilters to remove.

When I installed that one it read the installation cd just fine but the 2nd cd we put in there again it wouldn’t read. Contact HP Customer Support for further assistance. If Windows recognizes the drive, you are finished. Windows scans your system for hardware and installs default drivers for anything that requires drivers. If this does not resolve the issue, and you have tried all of the previous troubleshooting options provided in this document, contact HP Customer Support.

Select Boot Options then press Enter. Then complete the following steps. After CyberLink Power2Go has been uninstalled, restart the computer. If the optical drive for your HP laptop has a mounting bracket, remove the screws and transfer the bracket to the new optical drive.

Open CyberLink Power2Go and verify that a drive name appears as the destination selection. I ddv6700 did a full system recover and updated everything, but it still wont find it. When I first got my Pavilion.


HP PCs – CD/DVD Drive Is Not Detected (Windows 7) | HP® Customer Support

This topic has been locked due to inactivity for a long period of time. Click Startand then enter regedit into the Search field. Confirm the deletion by clicking Yes.

You don’t need to install! If you have a question, please create a new topic by clicking here. If the drive name still does not appearreplace the cable, the drive, or have the computer serviced. Message 1 of 4. On the Software Program Reinstallation welcome screen, click Next.

HP Notebook PCs – CD/DVD Drive Is Not Detected (Windows Vista)

I installed the driver as per your suggestion and while I no longer see the error code the drivers for this device are not installed. Track this discussion and email me when there are updates. The disc drive should now be recognized by your recording software.